The Consumer Transparency Group (“CTG”)-owned and managed website https://consumertransparencygroup.com and any company affiliate or subsidiary website or mobile application (collectively, the “Sites”) are covered by this privacy statement (“Privacy Policy”).
In this Privacy Policy, “we,” “us,” or “our” refer to Consumer Transparency Group and its subsidiaries or affiliates that link to this statement. This Privacy Policy explains how we may collect, use, and share information about you, as well as the steps we take to protect your data.
Please also review our Terms of Service for additional details about using our website.
Acceptance of Policy
By accessing or using our website, you agree to the terms outlined in this Privacy Policy and consent to our collection, use, and disclosure of your information as described here.
Our Privacy Commitment
Your privacy is our priority. We are committed to ensuring transparency in how we collect and use information, and to protecting your personal data through secure practices. This policy is displayed on our homepage and throughout our Site to help you make informed decisions.
What This Policy Covers
This Privacy Policy applies to any personal information collected through our website or other interactions with Consumer Transparency Group, including any third parties or partners working on our behalf.
It does not apply to websites operated by companies we do not own or control, or to individuals not employed by us.
For questions about this Privacy Policy, please contact us at:
📧 help@consumertransparencygroup.com
📍 Consumer Transparency Group
Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Address and state of residence
- Amount of unsecured debt or related financial information
- IP address and browsing activity
- How you learned about us
We may use this information to:
- Respond to your inquiries or service requests
- Connect you with debt relief professionals
- Improve our services and website experience
- Communicate offers or promotions that may interest you
- Maintain records for compliance and quality assurance
We may also share statistical or aggregated data with business partners, but this information will not identify individual users.
Information Sharing with Third Parties
We may share your personal data in the following cases:
- To complete a service or transaction you requested
- With affiliated companies and trusted business partners
- To comply with legal obligations or respond to lawful requests
- For marketing purposes, where permitted by law
If you prefer not to have your personal information shared with unaffiliated third parties, please email us at help@consumertransparencygroup.com to opt out.
Cookies
Cookies are small files stored on your device that help improve your browsing experience. We use session and persistent cookies to enhance navigation, remember your preferences, and analyze site traffic.
You can disable cookies in your browser, but some features of our Site may not function properly as a result.
This policy covers only our own use of cookies—not those of advertisers or partners.
Web Beacons and Tracking
We may use web beacons (clear GIFs) to understand how visitors interact with our Site and improve our content. These are small, invisible images that allow us to measure engagement without collecting identifiable personal data.
Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect information from minors. If we become aware that we have collected data from a child under 13, we will promptly delete it.
Data Security
We implement appropriate administrative, physical, and technical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Do We Contact You Without Permission?
We comply with all state and federal regulations, including the Telephone Consumer Protection Act (TCPA).
You may receive communications related to your account, service updates, or marketing offers — but you can opt out anytime by contacting us at help@consumertransparencygroup.com.
We maintain a “Do Not Call” and “Do Not Email” policy and respect such requests within 30 days of receipt.
Use of Social Security Numbers
If collected, your Social Security number will be protected and accessed only as required by law for verification or service purposes. We prohibit unauthorized disclosure or access.
Business Transitions
If Consumer Transparency Group undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified via email or a prominent website notice if ownership or management of your personal information changes.
California Privacy Notice
For California residents, CTG complies with the California Consumer Privacy Act (CCPA). You have the right to:
- Know what data we collect and how it’s used
- Request deletion of your personal data
- Opt out of the sale of your information
- Receive equal service even if you exercise these rights
To make such a request, contact us at:
📧 help@consumertransparencygroup.com
📞 +1 407 374 8931
Nevada, Vermont & Other State Privacy Rights
Residents of Nevada and Vermont can opt out of the sale or sharing of their personal data by contacting us at help@consumertransparencygroup.com. We comply with all applicable state privacy regulations.
International Users
Our servers are located in the United States. If you access our Site from outside the U.S., your data will be transferred, stored, and processed in the U.S., where data protection laws may differ from those in your country. By using our Site, you consent to this transfer.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. Your continued use of our Site indicates your acceptance of these changes.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:
📧 help@consumertransparencygroup.com
📍 Consumer Transparency Group
📞 +1 407 374 8931